Refund Policy

Last updated: May 2026

1. Satisfaction Guarantee

Our goal is for every customer to be completely satisfied with their purchase. If you experience any issues with the software or feel that the product does not meet your expectations, we are here to help.

2. Refund Period

We offer a refund period of thirty (30) days from the date of purchase. During this period, you can request a full refund without needing to justify your decision.

3. Refund Conditions

To be eligible for a refund:

• The request must be made within 30 days of purchase.
• The license must not have been revoked due to a violation of the terms of service.
• The refund will be processed through the same payment method used for the original purchase.

4. Request Process

To request a refund:

1. Contact us at contacto@irwinrodriguez.dev.
2. Include your order identifier (available in your customer portal) or the email associated with the purchase.
3. We will process your request within five (5) business days.

5. Effect of Refund

Upon receiving a refund, the associated license will be revoked and will no longer be valid. You will not be able to continue using the software with that license. If you wish to use the product again in the future, you will need to purchase a new license at the price in effect at that time.

6. Maintenance Renewal

Maintenance renewal payments are also subject to this refund policy. If you request a refund within 30 days of the renewal payment, you will be refunded the full amount and your maintenance expiration date will revert to the date prior to the renewal payment.

7. Trial Licenses

Trial licenses are free and non-refundable, as they do not involve any payment.

8. Contact

If you have any questions about our refund policy, please do not hesitate to contact us at contacto@irwinrodriguez.dev.